Support service conditions

What you order

Paulownia+ offers a €150 one-off land assessment, online support at €95/month with 3 responses per month, and support at €150/month with weekly reviews, field webcam installation and help selling timber. See the pricing page for details.

Proposal, payment and start

The form requests information; it is not an order or payment. Before starting, the proposal specifies services, period, applicable taxes, invoicing and payment. External analyses, travel, equipment and necessary work are detailed separately. This page does not initiate any debit.

Work, support and results

Support provides recommendations and reviews your observations and reports. You organise field work unless separately agreed. Results also depend on soil, climate, plants and interventions. No yield, sale price or automatic buyback is guaranteed. A timber purchase requires a separate agreement with the buyer.

Ending support and withdrawal

To end or change support, email support@paulownia.energy. The effective date and financial consequences follow your accepted proposal and applicable legal rights. Consumers contracting remotely generally have 14 days from the service contract to withdraw, subject to statutory exceptions.

Question or complaint

Send enquiries to support@paulownia.energy, identifying the plot and service. This page explains how the service operates; detailed contractual terms accompany the proposal before commitment. It does not override mandatory legal rights.